5.0 · More than 490+ patient reviews on Google
Personalized hearing care for every stage of life.
Get hearing care from our professional hearing care specialists and audiologists with extensive clinical experience and dedication to help restore the joy of hearing well again.
The Hearing Room offers comprehensive diagnostic assessments, professionally fitted hearing aids, and gentle earwax management, delivered by our professional hearing care specialists and audiologists at The Adelphi, City Hall.
Top-rated Audiologist in Singapore
Same-week
Appointments available (first come first serve basis)
We fit and service hearing aids from leading TRUSTED BRANDS
MOST POPULAR OFFERS
Real-life solutions for the two things our patients ask for most
From precision-fitted hearing aids to gentle, earwax removal, handled by our professional hearing care specialists and audiologists who explain every step.
- START HERE
Hearing Aids & Assistive Listening Devices
An extensive range of hearing aids from our trusted partner brands such as Signia, ReSound GN and Phonak. Recommendations are based on your hearing assessment and lifestyle requirements, with constant support and regular follow-ups.
Real-Ear Measurement (REM) — gold-standard fitting verification
Hearing Aids Evaluation: 1.5 hr · S$100 (refundable on purchase)
Reprogramming available for devices from other practices
Custom ear impressions for IEMs, earplugs, and ear moulds
Trusted brands: Signia · ReSound GN · Phonak
- SAFER THAN COTTON BUDS
Professional Earwax Removal
Excessive earwax build-up can lead to discomfort, blockage, and reduced hearing. We provide a safe, non-invasive, fast and effective procedure.
Includes otoscopy and consultation worth $25
Safe, non-invasive irrigation technique
Most cases resolved in a single visit
Same-day appointments often available
COMMON REASONS PATIENTS VISIT
What most patients walk in for
Whether it’s for yourself or a family member, our patients most often visit for one of three reasons. Untreated hearing loss is the single largest modifiable risk factor for dementia. The good news is that most of it is treatable and we make it easy to start.
A sudden, blocked feeling in one ear
Often caused by earwax build-up. After the removal., patients describe relief like "my hearing was revived immediately"
Wanting clarity about your hearing health
For yourself or a parent. We explain audiograms and recommendations in language you can act on, and answer every question.
Considering hearing aids for the first time
Patients tell us they value the unhurried approach, time to compare options, see the technology, and decide without pressure.
Comprehensive hearing care
Every clinical service under one roof
Hearing Aids and Assistive Listening Devices
An extensive range of hearing aids from Signia, Resound GN and Phonak
Hearing Test & Consultation
A complete hearing assessment using Pure Tone Audiometry, with detailed explanation of Audiogram
Tinnitus Management
An extensive range of hearing aids from Signia, Resound GN and Phonak
Aural Rehabilitation
Communication strategies and goal- setting for everyday hearing with personalized aural rehabilitation.
Hearing Aids Reprogramming
Reprogramming for Signia, Phonak, Starkey & ReSound devices from other parties.
Hearing loss isn't just about hearing
Why hearing care matters
It’s a clinical risk factor for some of the most serious conditions facing seniors and it’s the most addressable one.
200–500%
Higher dementia risk
Untreated hearing loss is the single largest modifiable risk factor for dementia.
— Lancet Commission on Dementia Prevention
3x
Higher risk of falls
Adults with even mild hearing loss are three times more likely to have a history of falling.
— Johns Hopkins Medicine
+50%
Higher depression risk
Adults with untreated hearing loss are 50% more likely to experience clinical depression and social withdrawal.
— National Council on Aging
Patient stories
Hearing change, in their own words
Three short stories from people who walked through our door wondering if it was worth it and walked out reconnected.
TOP RATED HEARING CLINIC IN SINGAPORE
What our happy patients are saying.
5.0
Based on 498 reviews
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Rangga J.
3 days ago
Definitely recommended if you’re looking for an affordable ear wax removal service! Staff were very friendly and everything was fast.
Eph
4 days ago
Wonderfully kind staff. Luke, Kenny and Faith were all very knowledgeable, and the ear wax removal itself was quick and comfortable.
Gareth S.
5 days ago
Senior Audiologist Tan did a great job helping me out today with a blocked ear. The Hearing Room immediately responded to a request for an appointment, despite it being outside office hours and the procedure was quick, efficient safe and effective. I can highly recommend. Thank you very much!
Jonathan Z.
1 week ago
Amazing. So friendly and helpful. Instant relief!
깡봉GgangBong
2 weeks ago
Exceptional service from start to finish! My boyfriend recently visited "The Hearing Room - City Hall" and we were incredibly impressed. As a foreigner, navigating medical visits can sometimes be stressful, but the team here made the entire process seamless, welcoming, and easy to understand.
Emmy B.
2 weeks ago
I’d never had something like this happen before, so I was a bit nervous coming in. One of my ears was completely blocked with earwax and I honestly couldn’t hear anything on that side. This was the first place I came to, and I’m really glad I did. Everyone was so friendly and welcoming, and they sorted it out so quickly. The moment they finished, I could hear again what a relief! Thank you so much, I really appreciate it. Definitely recommend if anyone needs their ears checked! 🙂
Chelsy L.
2 weeks ago
Posted on behalf of Exxxn Xoo
TBH I was very skeptical about using water to flush out my earwax. But it became so bad I was almost unable to hear from my left ear. So I decided to give it a shot.
The “earigation” process was very interesting. You feel a warm jet into your ear canal for a minute or two. What was truly surprising was what came out! Black thick chunks sitting inside there for months preventing me from hearing, were now swimming in the pool of water.
The first words that came to me after my more severely blocked ears cleared was “Wow I never knew I spoke so loudly!” I realised I had been loud like deaf elderly folks cos of my choked ear canals. Highly recommend to anyone who has earwax issues preventing them from hearing properly. Mine was made worse cos of my wet and oily earwax, and years of trying to clear them using cotton swabs.
Kenny and Luke were very patient and assuring and the process is quick and painless. Feel like a new man, seriously.
TBH I was very skeptical about using water to flush out my earwax. But it became so bad I was almost unable to hear from my left ear. So I decided to give it a shot.
The “earigation” process was very interesting. You feel a warm jet into your ear canal for a minute or two. What was truly surprising was what came out! Black thick chunks sitting inside there for months preventing me from hearing, were now swimming in the pool of water.
The first words that came to me after my more severely blocked ears cleared was “Wow I never knew I spoke so loudly!” I realised I had been loud like deaf elderly folks cos of my choked ear canals. Highly recommend to anyone who has earwax issues preventing them from hearing properly. Mine was made worse cos of my wet and oily earwax, and years of trying to clear them using cotton swabs.
Kenny and Luke were very patient and assuring and the process is quick and painless. Feel like a new man, seriously.
Belinda B.
2 weeks ago
Posted on behalf of JL
As my hearing loss gradually affected my life, hearing aids seemed like an unavoidable solution.
However, before taking the first step, I was often held back by some concerns. But after learning about The Hearing Room,
I was able to hear clearly after wearing hearing aids, which improved my mood and reduced the irritability caused by excessive focus on sounds.
Their after-sales service quality directly impacts user satisfaction, resulting in very high levels of satisfaction.
(1) Regular maintenance
(2) Free cleaning
(3) Highly standardized testing. These thoughtful details all meet the standards. Thank you, Mr. Luke Tan, The Hearing Room.
As my hearing loss gradually affected my life, hearing aids seemed like an unavoidable solution.
However, before taking the first step, I was often held back by some concerns. But after learning about The Hearing Room,
I was able to hear clearly after wearing hearing aids, which improved my mood and reduced the irritability caused by excessive focus on sounds.
Their after-sales service quality directly impacts user satisfaction, resulting in very high levels of satisfaction.
(1) Regular maintenance
(2) Free cleaning
(3) Highly standardized testing. These thoughtful details all meet the standards. Thank you, Mr. Luke Tan, The Hearing Room.
Durian
2 weeks ago
The Hearing Room provides excellent service and they response well when you tell them of any issue with your hearing aids. Their after sales service is prompt and professional. I am extremely happy with their service.
However, my new hearing aids had to be replaced in less than a year. The Hearing Room immediately gave me a temporary replacement. A few weeks later, they gave me a new set.
Recently, my hearing aids gave problems again. The Hearing Room immediately gave me a temporary set while my set was sent for repair.
In summary, I am satisfied with the professional service provided by The Hearing Room. As for the German product, there is room for improvement.
However, my new hearing aids had to be replaced in less than a year. The Hearing Room immediately gave me a temporary replacement. A few weeks later, they gave me a new set.
Recently, my hearing aids gave problems again. The Hearing Room immediately gave me a temporary set while my set was sent for repair.
In summary, I am satisfied with the professional service provided by The Hearing Room. As for the German product, there is room for improvement.
Tan Stephen P G.
3 weeks ago
Luke Tan, the Boss, took my call and promptly gave me an appointment on the same day at my request. His senior audiologist Kenny Tan attended to me. He was very professional, patient and very competent. He gave valuable advice, detailed explanations and a very thorough testing of my ear. I strongly commend Luke and his team to anyone in need of their excellent before and after sale service. They have reasonable pricing plans.
Clarence L.
3 weeks ago
Exceptional care and service! Kenny were incredibly patient and attentive — never rushed — and he explained each step of the evaluation and fitting in a calm, respectful way that made my Grandpa feel comfortable during the consultation. He demonstrated how to use and clean the hearing aids, provided simple written instructions, and scheduled follow-ups to fine-tune settings. The hearing aids fit comfortably for my Grandpa, and we noticed immediate improvement in conversations and daily activities. Highly recommend for anyone seeking respectful, professional hearing care.
Hui Min T.
3 weeks ago
Posted on behalf of Bxx Xxxg
I visited @thehearingroomsg last week for earwax removal and was impressed at the professionalism and transparency, especially towards a first-time client. Faith was the person who attended to me. She was friendly and helpful. She could easily have performed the removal at my request but dissuaded me from an unnecessary procedure and expense. I found the place online and had no prior idea what kind of facility it is. A lot of places these days offer “treatment” packages but there was no pushiness or sales tactic. Their main business is to provide hearing-related solutions, not make fast buck with quick fixes. I highly recommend this place and will make an appointment for my mom to take a hearing test, if I can convince her she needs one. Thank you Faith @thehearingroomsg for a positive and pleasant experience for something I feel squirmish about.
I visited @thehearingroomsg last week for earwax removal and was impressed at the professionalism and transparency, especially towards a first-time client. Faith was the person who attended to me. She was friendly and helpful. She could easily have performed the removal at my request but dissuaded me from an unnecessary procedure and expense. I found the place online and had no prior idea what kind of facility it is. A lot of places these days offer “treatment” packages but there was no pushiness or sales tactic. Their main business is to provide hearing-related solutions, not make fast buck with quick fixes. I highly recommend this place and will make an appointment for my mom to take a hearing test, if I can convince her she needs one. Thank you Faith @thehearingroomsg for a positive and pleasant experience for something I feel squirmish about.
hans S
3 weeks ago
Good
Shanny L.
3 weeks ago
My husband and I visited The Hearing Room for earwax removal, but it turned out our ears were actually very clean! Despite that, the team was incredibly friendly and took the time to explain how earwax can build up over time, the best ways to clean our ears, and the signs to look out for when professional help may be needed. Really loved the experience and the staff's friendliness!
Nischa U.
3 weeks ago
great experience, very kind Dr. and very accommodating (got same day appointment) and took the time to educate me. Would definitely book again.
Matt
3 weeks ago
Great service from Faith today, taking the time to explain, no attempt to 'sell', she gave professional advice. Would highly recommend.
Brandon C.
3 weeks ago
Fantastic service from start to finish! Very easy to book, and the specialist was on time, polite, and clearly highly experienced. The ear cleaning was supposed to happen but it didn't as the Dr recommended me to not do it as my was not as bad as it looks so he just did the consultation and gave me some cleaning advice which was good and helped me to save a bit. Highly recommended!"
CP L.
3 weeks ago
I purchased a pair of hearing aids from them and have been there several times in the last two years. They are technically knowledgeable, professional in approach, and excellent after sales service like complimentary periodic check ups and servicing the hearing aids. Overall service of the team is as good as flying First Class with Singapore Airlines.
Patricia K.
3 weeks ago
My husband, mum and I came for our first-ever hearing test. We were warmly greeted by Faith, whose demeanor quickly put us at ease as she tested our hearing one at a time in the room.
Mum went in first and I could faintly hear her asking Faith many questions and Faith answering them.
When all three of us were tested, it was our moment of reckoning. I was truly impressed by Faith’s ability (and choice) to explain our results in Mandarin, for the sake of my mum. I could sense her patience with and genuine concern for my mum.
Faith is a true professional in her field and we thank her for a very good hearing test experience. Going forward, as we contemplate the idea of the use of hearing aids, either soon, or in the future, I highly recommend The Hearing Room.
Patricia Chan-Koay
Mum went in first and I could faintly hear her asking Faith many questions and Faith answering them.
When all three of us were tested, it was our moment of reckoning. I was truly impressed by Faith’s ability (and choice) to explain our results in Mandarin, for the sake of my mum. I could sense her patience with and genuine concern for my mum.
Faith is a true professional in her field and we thank her for a very good hearing test experience. Going forward, as we contemplate the idea of the use of hearing aids, either soon, or in the future, I highly recommend The Hearing Room.
Patricia Chan-Koay
Brenda L.
4 weeks ago
Great experience! Mr.Luke Tan always greets me warmly.
Audiologist Faith was patient, let me test different hearing aids on a busy street, and gave clear instructions. Really appreciate her excellent service.
Audiologist Faith was patient, let me test different hearing aids on a busy street, and gave clear instructions. Really appreciate her excellent service.
Nicholas S.
1 month ago
Great support and service!
Kenneth O.
1 month ago
Walked in without an appointment and was taken care of without hassle. Luke was fantastic throughout; patient in explaining the different types of earwax removal and how each method works, so I knew exactly what to expect before anything started.
The procedure itself was fast and completely painless. Would definitely return and highly recommend asking for Luke!
The procedure itself was fast and completely painless. Would definitely return and highly recommend asking for Luke!
Sondra
1 month ago
Quick, well informed appointment!
Malvin C.
1 month ago
Nestled in the corner of the 3rd Fl (03-21) of the Adelphi, the Hearing Room are a group of audiologists who are not just experts in hearing but also practical experts who genuinely can connect with people to promote good hearing. My thanks to Luke who patiently explained to me their services clearly and succinctly of which are also transparent and fair for a private practice. I particularly liked Faith's service for my mother which was patient, kind, and thorough even though my mum could hardly hear! The audiologist even gently and patiently led her down to the shops and the streets in and around The Adelphi to test her hearing with different hearing aids. A special shout out again to Ms Faith Long for her excellent customer service provided for my mum.
Needless to say, my mum's hearing improved by leaps and bounds just from the cleaning alone (I will spare you from the pics of the ear wax that came out from her ear wash). I am extremely thankful that my mum is now able to hear and converse better, crucial to her social interaction and mental wellbeing. Best of all, her hearing is now further enhanced with the fitted hearing aid which was ready in less than a week! Thank you Faith for the excellent and consistent service and for the patient and step-wise instructions on the use of the hearing aid!
Needless to say, my mum's hearing improved by leaps and bounds just from the cleaning alone (I will spare you from the pics of the ear wax that came out from her ear wash). I am extremely thankful that my mum is now able to hear and converse better, crucial to her social interaction and mental wellbeing. Best of all, her hearing is now further enhanced with the fitted hearing aid which was ready in less than a week! Thank you Faith for the excellent and consistent service and for the patient and step-wise instructions on the use of the hearing aid!
Geraldine S.
1 month ago
Pleasant and insightful first time experience. Kenny was very patient and willing to share information. Gained new and useful knowledge from the visit
Jude M.
1 month ago
Great service and friendly staff. Could not fault
Quah R.
2 months ago
Good job Luke Tan! He was very thorough and patient throughout the process. Will come back if I need to!
fudge590
2 months ago
I went for the earwax removal via irrigation. The practitioner showed me the inside of my ear canal before and after the irrigation, and explained about how my earwax was impacted inside the ear canal.
The whole process(both ears water irrigation) took around 15-20 minutes only and it was very fast. It could probably differ based on the complexity of your earwax buildup and whether you had previously used ear drops like cerumol(i used olive oil drops).
I was grateful for the cleared up ear canal and could hear the difference immediately after. It was a good experience worth the money.
The whole process(both ears water irrigation) took around 15-20 minutes only and it was very fast. It could probably differ based on the complexity of your earwax buildup and whether you had previously used ear drops like cerumol(i used olive oil drops).
I was grateful for the cleared up ear canal and could hear the difference immediately after. It was a good experience worth the money.
Madame L.
2 months ago
Response was swift even though it was after office hours. Our 15 yr old daughter had her ears blocked for a few days & obviously this affected her hearing. So we promptly made appointment for ear cleaning services. The procedure was very straightforward. Faith was gentle & very considerate - she ensured the water was warm enough & if my daughter was comfortable with the water pressure. Overall it was a pleasant experience & we'll definitely be back! Thank you again The Hearing Room!
Roger L.
2 months ago
Great ear cleaning experience using the water irrigation tool, and Kenny was patient to explain the workings of the ear and the procedure!
Alice P.
5 months ago
I recently purchased a new pair hearing aid from The Hearing Room at The Aldephi Singapore and am very satisfied with the product. Hearing tests done & results were explained very clearly and
help and guidance were provided on first visit to choose the most appropriate model of hearing aid suitable for my hearing needs. After sales support service and follow up is excellent.
Highly recommend Mr Luke Tan and Mr Kenny (Senior Audiologist) as they are experts in this field and are caring and highly professional.
help and guidance were provided on first visit to choose the most appropriate model of hearing aid suitable for my hearing needs. After sales support service and follow up is excellent.
Highly recommend Mr Luke Tan and Mr Kenny (Senior Audiologist) as they are experts in this field and are caring and highly professional.
Louisa W.
5 months ago
This was my first visit to The Hearing Room, and it was a truly positive experience. Mr Luke and Ms Faith assisted with ear wax removal for both of my ears, and I felt well cared for throughout the entire session.
I noticed immediate relief, especially in my right ear which had been clogged. After inspection, Mr Luke also advised treating my left ear due to wax buildup, and I’m glad I followed his recommendation. The treatment was smooth, professional, and reassuring.
What really stood out was the education and care provided. Mr Luke corrected a very common misconception and took the time to explain proper ear care. He also reassured me that post-treatment sensations, such as clearer hearing on one side, are completely normal. I truly appreciated how they ensured I left informed and confident about caring for my ears moving forward.
You can genuinely feel their care and dedication to their patients. Thank you, Mr Luke and Ms Faith, for the excellent service and advice. Highly recommended for anyone looking for professional and trustworthy hearing care.
I noticed immediate relief, especially in my right ear which had been clogged. After inspection, Mr Luke also advised treating my left ear due to wax buildup, and I’m glad I followed his recommendation. The treatment was smooth, professional, and reassuring.
What really stood out was the education and care provided. Mr Luke corrected a very common misconception and took the time to explain proper ear care. He also reassured me that post-treatment sensations, such as clearer hearing on one side, are completely normal. I truly appreciated how they ensured I left informed and confident about caring for my ears moving forward.
You can genuinely feel their care and dedication to their patients. Thank you, Mr Luke and Ms Faith, for the excellent service and advice. Highly recommended for anyone looking for professional and trustworthy hearing care.
Yvonne A.
6 months ago
My husband got a pair of hearing aids from the Hearing Room last year. As he was so pleased with their patience and after sales service, I went to check them out when I needed to replace my very old pair of hearing aid.
When I contacted Hearing Room, Luke set up an appointment for me to meet Kenny, the senior audiologist the following day. Kenny was super patient and professional, taking the time to listen to my concerns and answered all my questions thoroughly. He even accompanied me to take a walk to test out a couple of hearing aids. I appreciated how Kenny wasn't pushy at all, making me feel comfortable and informed throughout the session.
The aftersales service was also top-notch - Kenny was thoughtful to summarize what he taught me when I collected my hearing aids. I find the session notes very helpful especially for a senior, like me, to recap. Kenny checked in with me a few days later to see how I was coping with my new hearing aids.
Would definitely recommend him to friends and family!"
When I contacted Hearing Room, Luke set up an appointment for me to meet Kenny, the senior audiologist the following day. Kenny was super patient and professional, taking the time to listen to my concerns and answered all my questions thoroughly. He even accompanied me to take a walk to test out a couple of hearing aids. I appreciated how Kenny wasn't pushy at all, making me feel comfortable and informed throughout the session.
The aftersales service was also top-notch - Kenny was thoughtful to summarize what he taught me when I collected my hearing aids. I find the session notes very helpful especially for a senior, like me, to recap. Kenny checked in with me a few days later to see how I was coping with my new hearing aids.
Would definitely recommend him to friends and family!"
Denise O.
7 months ago
I’d like to recommend The Hearing Room. I connected with founder Luke Tan through networking and referred Judy Teo who needed honest advice for hearing aids. Kenny provided excellent service, proper fitting, and regular 3-monthly check-ups. Hearing Room is professional, trustworthy, and truly value for money. If you know someone struggling with hearing, visit THE HEARING ROOM
Samantha K.
7 months ago
I had taken my mum to various hearing specialists across Australia, thinking the cost of purchasing one might be cheaper there. I chanced upon the Hearing Room and when I discovered their What's App number, I contacted them immediately. Luke and Kenny were very helpful from the start with my research journey. They offered to called me directly, listened, answered my countless questions and offered advice on my mum's hearing journey. They gave of their time and service even though there was no commitment/ decision on my end. Their sincerity and genuine care were a stand out even when I making decisions overseas and I eventually decided mum would get the best care with them.
I was not simply purchasing a hearing aid/ device, with them it was a total care and follow up package that sealed the deal for me.
I cannot recommend them highly enough.
I was not simply purchasing a hearing aid/ device, with them it was a total care and follow up package that sealed the deal for me.
I cannot recommend them highly enough.
The Hearing Room difference
What sets our practice apart
An independent clinic grounded in clinical best practice, evidence-based protocols, and patient-centred care.
| What you get | The Hearing RoomIndependent | Typical chains |
|---|---|---|
| No hard-selling, ever |  |  |
| Trusted hearing aid brands carried | | |
| In-house otoscope camera | | |
| Aural rehabilitation included | | |
| Wheelchair-accessible clinic | | |
| Transparent published pricing | | |
| Dedicated audiologist throughout your journey | | |
Meet the team
The experts who'll actually take good care of your ears
Kenny Tan
Senior Audiologist · MSc Audiology
10+ years fitting hearing aids and managing complex cases. Known for taking the time to make sure you understand every option before you decide anything.
Speaks: English, Mandarin, Hokkien, Teochew
Luke Tan
Senior Hearing Care Professional,
Owner of Clinic
A passionate advocate of hearing health, he oversees the clinic’s clinical protocols and operations. His vision is to provide exceptional audiological care grounded in clinical excellence, evidence-based advice, advanced technology, and personalized service. Warm, engaging, and caring, his personality and values are reflected throughout the clinic — a true extension of his commitment to every person who walks through its doors.
Speaks: English, Mandarin, Teochew
Faith Long
Senior Hearing Care Professional
Our wider team of audiologists and hearing care specialists work alongside Kenny and Luke to provide same-week appointments and lifetime aftercare.
Speaks: English, Mandarin, Hainanese
Ready to hear what you've been missing?
Book a hearing assessment or send us a question on WhatsApp. Same-week appointments are usually available.
